Energica’s Comeback, Part 2: A Sit Down With CEO Shivangi Bagri
Energica is back, but what does that actually mean for the riders who own its motorcycles, and those hoping to buy one?
Following the company's San Francisco comeback event and its subsequent EICMA announcement in Milan, I sat down with Interim CEO Shivangi Bagri for an exclusive interview.
We get into the details behind the headlines: US servicing, spare parts, support for existing owners, battery upgrades, manufacturing in India and when new motorcycles are expected to reach American shores.
For more Energica news and Part 1, head to our Energica page.
Energica Is Back: Parts, Production and What's Changing
On November 4, during EICMA week, Energica officially announced its “Back on the Road” relaunch.
According to the company, spare parts shipments to dealers in several countries have already resumed, and technical support is once again available. Even better, Energica plans to publish an updated list of dealers and authorised service centres on November 15.
For those of you who already own an Energica, that's a date worth keeping an eye on. We'll have to see how quickly those service locations become operational and how readily parts are available, but at least we're starting to see some movement in the right direction.
The Experia will be the first motorcycle to return to production, followed by the Ego, Eva Ribelle and EsseEsse9.
Four US Service Dealers, With More to Come
Shivangi confirmed that four dealers in the United States are currently equipped to provide Energica service. They have access to the company's service portal and can order replacement parts.
Energica has since identified four official US dealers and service centres:
CalMoto – Livermore, California
Tylers Cycle – De Pere, Wisconsin
OCD Custom Cycles – Santa Fe, New Mexico
Rob's Dyno Service – Gardner, Massachusetts
The US is only one part of the wider recovery. Energica also plans to resume spare parts shipments to dealers in several countries. The updated dealer and authorised service-centre list expected on November 15 should provide more detail on the support network.
Other dealers may be able to order parts, but only those equipped to work on the motorcycles are included in the current service network. Energica plans to expand that network as production resumes.
I also asked Shivangi about the possibility of working with independent service providers and other electric motorcycle manufacturers to expand the service network.
"I want to make it open source and I want to make it as easily accessible in different parts of the country as possible, especially because the U.S. is huge."
If you already ride electric, this makes a lot of sense. The United States is a big country, and transporting a motorcycle hundreds of miles just to get it serviced isn't practical.
What About Existing Energica Owners?
When Energica's previous company went out of business in 2024, many owners were left wondering whether their motorcycles would ever receive proper factory support again.
Shivangi told me she has been speaking directly with existing customers since January:
"Since Jan, I've spoken to over 300 customers. We had a form out on our social media where people could fill in the form, tell us their issues. And we spoke directly to over 300 customers."
Energica's service team has also helped more than 1,000 customers with various issues, including technical advice and support for dealers diagnosing problems. The company isn't charging for assistance that can be provided remotely, rather than through physical repairs.
"The most important thing for us is customer service."
Sometimes owners simply need someone knowledgeable to help keep their motorcycles on the road. There are still important questions about warranty coverage and parts availability, but the new management is at least making an effort to reconnect with existing riders.
New Batteries? Upgrade Plans Revealed
I also wanted to know whether Energica had plans to offer battery upgrades for older motorcycles.
"Absolutely. We are already starting to work on upgrading the batteries of the legacy models like the EVA Ribelle and EsseEsse9 and EGO."
Shivangi also discussed the possibility of retrofitting older motorcycles with new software and hardware. As battery technology improves, the option to upgrade rather than replace their motorcycles would be welcome news for existing owners.
Of course, these upgrades are still being developed. We don't yet know what they will cost, when they will become available or exactly which models will qualify. But the fact that existing motorcycles are being considered is encouraging news from Energica.
Built in India, Coming to the US in 2027
With manufacturing moving to India, I wanted to know how Energica intends to maintain the quality and performance its motorcycles are known for.
Shivangi's answer was that the people responsible for building Energica's motorcycles in the first place would be overseeing the new operation:
"The ones that actually did it in the first place are the ones who are going to be in charge of doing it again."
Manufacturing is moving to India, but Energica's Italian technical team will remain responsible for engineering and quality control. The company also intends to retain key Italian components, including braking and suspension parts.
The new operation will also include battery development and testing facilities. That could give Energica more control over battery development and make it easier to introduce improvements.
Shivangi also confirmed that the first new motorcycles are expected to reach the United States around May 2027.
Energica says moving production to India should reduce motorcycle prices by approximately 20% for European riders. I asked Shivangi how that might translate to the US market:
"In the U.S. market, I'm not sure of the exact pricing yet, but what I'm saying is from the 27,000 to 31,000 euros, which was the listed price in Italy, it will be 20% cheaper."
Final U.S. pricing has not yet been determined.
Energica Is Developing an AI Riding Assistant
One of the more unusual developments is Energica's plan to introduce AI-powered riding assistance. I asked Shivangi what that might actually mean for riders.
"Imagine having like engineers, race engineers sitting on your pillion seat. Essentially, that's how I say it."
The idea is to combine motorcycle data and riding footage to build a picture of how someone rides, then use AI to offer feedback and help improve efficiency. Think of it as having some of the analysis normally reserved for professional racing available to everyday riders.
The technology is also part of a wider ambition to strengthen Energica's owner community through digital services and closer interaction between riders, dealers and the manufacturer.
The technology is still under development, so we'll have to see how it works once it's available.
Can Energica Build a Business That Lasts?
Building an impressive motorcycle doesn't automatically guarantee a successful business. We've seen manufacturers struggle with production costs, dealer networks, financing and simply reaching enough customers to make the numbers work.
Energica has already demonstrated that it knows how to build a high-performance electric motorcycle. Now it needs to prove it can run a business capable of keeping those motorcycles on the road.
The changes in manufacturing, distribution and customer support are a start. But the real measure of success will be whether owners can get their motorcycles serviced, obtain parts and continue enjoying them for years to come.
The BCB Take
We're encouraged by the direction Energica is taking, particularly its recognition that the people who supported the brand before its collapse matter just as much as the customers it hopes to attract in the future.
"The main thing that I think the reason we bought Energica was not just because it's a great product. It's because of its community. I think the community of Energica is so strong."
Many of us who adopted electric motorcycles early have experienced both the advantages of the technology and the challenges of supporting it. We don't expect everything to be perfect, but we do expect manufacturers to stand behind their products.
We genuinely hope Energica succeeds. Not just because we appreciate its motorcycles, but because the electric motorcycle industry needs more choice, more competition and manufacturers willing to push the technology forward.
For now, we have some encouraging answers and two dates to watch: November 15 for the updated service network, and May 2027 for the first new motorcycles expected to reach the United States.
While much of this update focuses on the US, Energica's recovery will matter to owners and potential buyers around the world. The same questions remain wherever you ride: can the company get motorcycles back into production, provide parts and support existing owners?
As always, the real test will be what gets delivered.
Ride safe, folks.
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